Deactivate Contact

To deactivate a contact, follow the steps below:

  1. Select the contact that is in the Active status, the metadata panel is displayed on the right side of the screen.
  2. Click the Deactivate button on the top menu bar.

    Note: The user can click the Deactivate button available in the metadata panel.

  3. The Deactivate Contact pop-up window is displayed with Cancel and Deactivate buttons.
  4. Fill in the required fields and click the Deactivate button.

  5. The selected contact gets deactivated and the notification message is displayed on the top right side of the screen and the status column displays the Inactive status.