Quality Records Module in Collaborate Rooms

This feature introduces the Quality Records module, a powerful addition to the Collaborative Workspace (CWS) Room Type that enhances the way organizations track and manage their Quality Management System (QMS) records. This module provides a Dashboard and supports key record types such as Incidents, Evidence, CAPA (Corrective and Preventive Actions), Action Items, and Effectiveness Checks, with future expansions to include Change Management, Audits, and Findings.

To maintain structured governance, rooms with the Quality Records module enabled offer access control. Specific editor-level users can be restricted from creating documents and viewing in-process documentation within the Documents module, ensuring proper security.

Super Admins can enable the module through room settings, after which admins and room managers in the room gain instant access, while other users require explicit permissions. With tailored actions and permissions, organizations can fine-tune access to creating Incidents, CAPAs, and restricting document creation, ensuring only the right people have the right level of control. With this addition, teams can elevate their quality management practices, maintain compliance with ease, and drive operational excellence within the collaborative workspace.

The Quality Module is accessible from the ‘Waffle’ menu, with user access controlled through the ‘Quality Module’ action, ensuring that only authorized users, i.e., readers, editors, and room managers etc., can manage and oversee quality processes.