Incident

This section outlines the complete lifecycle of an Incident, from initiation to closure. The Incident workflow is divided into three key stages:

1. Assessment Stage
2. Investigation Stage
3. Quality Approver Stage

Note: The workflow configured for this Incident is a simplified version, intended to help users easily understand the basic process. In actual use, the workflow and process may vary based on workflow and configuration, and specific business requirements. To understand the Workflow Setting, click here.