User Roles

User Role Description
Learner The Learner role is designated for users assigned specific course content to complete.
Instructor Instructors are responsible for creating, managing, and administering courses. They can be assigned to multiple courses and also act as dedicated instructors for specific Learners within a course.
QA The QA role provides users with oversight of all organizational training activities, including additional supervision of external training programs.
Manager Managers in Global Learn can view course enrollment and progress information for any users directly reporting to them.
Department Manager This role includes most CA (Company Administrator) permissions, except for creating/deleting users, deleting training groups, or creating/editing/deleting profile or course fields.
Training Owner This role allows the delegation of training management or administration to a user for specific training groups, such as departments or study-specific groups.
Site Owner This role enables the delegation of training management or administration to a user for one or more specific sites.
Site Learner Learners may be assigned courses based on their site association but do not have access to the course catalog.
Company Administrator Company Administrators have full access to all courses and users within the organization.