Cancel CAPA

Authorities in the workflow stages can cancel a CAPA record depending on the configurations in the workflow stages. Once an authority cancels a CAPA, the record is removed from the workflow.

To cancel a CAPA, follow the steps below.

Create a CAPA record as an originator user and send it to the first stage of the approval workflow by following the steps detailed in the Create CAPA section.
As an authority in the first stage, open the CAPA record, claim the record, and click on the Cancel button.
On the Cancel Implementation dialog box, enter the necessary comments and click on the Cancel button.
Once the record is successfully cancelled, it is removed from the workflow. Admins and Record Owners can view the record by setting the Canceled view.
Additionally, depending on the notification’s configuration in the approval workflow, the authorities receive an email notification stating that the record was canceled.