Cancel Quality Event

Authorities in the workflow stages can cancel a Quality Event record depending on the configurations in the workflow stages. Once an authority cancels a Quality Event, the record is removed from the workflow.

To cancel a Quality Event, follow the steps below.

Create a Quality Event record as an originator user and send it to the first stage of the approval workflow by following the steps detailed in the Create Quality Event section.
As an authority in the first stage, open and claim the Quality Event record, and click on the Cancel button.
On the Cancel Assessment dialog box, enter the necessary comments and click on the Cancel button.
Once the record is successfully cancelled, it is removed from the workflow.
Admins and record owners can view cancelled records in the Canceled view.
Additionally, depending on the notification’s configuration in the approval workflow, the authorities receive an email notification stating that the record was canceled.