Failure Reasons

The Failure Reasons section enables users to define a list of standardized failure reasons that auditors can select when marking an audit as failed.

Add Failure Reason

To add a failure reason, follow the steps below:

  1. Navigate to the Quality Review Settings tab and select the Failure Reasons section.
  2. Click the +Add button.


  3. Enter the failure reason within the text box under the Failure Reason field.
  4. Click Save.


Edit Failure Reason

To edit a failure reason, follow the steps below.

  1. Select a failure reason from the list.
  2. Click Edit from the top menu bar or select the pencil icon next to the chosen failure reason.


  3. Make changes to the failure reason and click Save.


Delete Failure Reason

To delete a failure reason, follow the steps below:

  1. Select a failure reason from the list.
  2. Click Delete from the top menu bar.