Revoke and Restore Access

The Revoke Access option removes the selected user’s access to the study/room, preventing them from logging in or performing any further actions.

Revoke User Access

Follow the steps below to revoke user access:

  1. Navigate to User Management → Users.
  2. Select the users whose information want to export.
  3. Click the three dots from the top ribbon bar and then click Revoke Access from the options.

  4. The Revoke Access confirmation window appears. Select Yes to proceed with the revoke access process, or choose No to cancel.

  5. Once you click Yes, a notification window appears confirming that the selected user's permissions have been successfully revoked.

Restore User Access

The Restore Access option re-enables access for a previously revoked user, allowing them to log in again and continue working based on their assigned role and permissions.

Follow the steps below to restore user permission:

  1. Select the users whose information want to export.
  2. Click the three dots from the top ribbon bar and then click Restore Access from the options.

  3. The Restore Access Reason confirmation window appears. Enter a reason for restoring access, then click OK to proceed with the process, or choose Cancel to exit.

  4. After confirmation, a notification window will appear, confirming that the selected user's permissions have been successfully restored.