Create and View Answer

Administrator users and those users indicated as Subject Matter Experts can create answers to questions in the Q&A module.

Note: Refer to the Q&A Settings section for more information about adding subject matter experts.

To create and view answers, follow the steps below:

  1. Navigate to the Q&A Module and select the Q&A tab.
  2. Select a question and click +Create Answer from the top menu bar.

  3. In the Create Answer window, mandatorily enter the required response in the Answer field.
  4. Click Create.

  5. To view the answer, click the icon next to the questions checkbox.

  6. Repeat the procedure to add multiple answers to the question.