General

Q&A Configuration

From here, you can enable and disable the following three options:

• Enable Q&A Deletion
• Enable Subject Matter
• Enable Issue Level

Q&A Question Level

From here, you can create a list of issues associated with the documents. These issues are then assigned to Subject Matter Experts, who are responsible for providing answers to the questions. Refer to the screenshot below:

Adding New Question Level

To add a new question level:

1. Click Add from the top ribbon.
2. A new row appears in the grid below.
3. Enter the question level and click aside to save the change.
   
   
   

Deleting a Question Level

To delete a question-level:

1. Select the question level and click Delete from the top ribbon.
   
   
   
2. A ‘Delete Item Configuration’ pop-up window is displayed.
3. Click ‘Yes’ if the user wants to delete the question level.
   
   
   

Editing a Question Level

To edit a question level:

1. Select the level and click Edit from the top ribbon. You can also double-click the question level to edit.
   • The field becomes editable.
2. Edit the details as required and click aside to save the changes.