FAQ Module Settings

The Frequently Asked Questions, or FAQ Module of Trial Interactive provides a convenient and readily-available place for the study team to store all commonly-asked questions about the clinical trial. This module may be made easily available to anyone who has access to the eTMF, Site or Study Collaborate rooms as well as a standard Content Management workspace.

Within the FAQ settings, administrators can configure the categories that can assigned when a new FAQ is created.

To access the FAQ Settings, navigate to the Settings module and select FAQ from the left-hand navigation pane.

Add FAQ Categories

To add FAQ Categories, follow the steps below:

1. Navigate to the FAQ settings page.
2. Click +Add from the top menu bar.
3. Add the category name in the FAQ Category field.
   
   
   

Edit FAQ Categories

1. Double-click the FAQ category or select an existing FAQ category and click Edit.
2. Make the required changes to the FAQ category.
   
   
   

Delete FAQ Categories

1. Select an FAQ category and click Delete.
   
   
   
2. On the Delete Item Confirmation pop-up window, click Yes.