Quality Manager Options

Query Managers in Trial Interactive are users with permission to view all QC Workflow-related queries in the room and provide assistance as needed. The specific actions a Query Manager can perform are determined by the settings configured here. By selecting the appropriate checkboxes, room administrators can grant Query Managers the ability to resolve queries and/or respond to queries assigned to any user.

To assign a user as a Query Manager, add them to the Query Manager group in the User Management section.